The Customer Portal offers you a consolidated view of your Presagis products and support requests as well as access to the latest product documentation, technical ‘tips’, product release notes, updates and more.
As a registered Presagis Support user you can get a view into your support cases and product history by visiting your Dashboard. Review the status of your cases, log a new case, verify maintenance maintenance and view product alerts that will update you about key product issues.
The Presagis Knowledge Base is constantly updated by our Technical Support and Engineering team to provide current, effective solutions to common problems and usage scenarios. The Knowledge Base is a great place to start when you have a question or technical issue with a Presagis product.
Presagis wants to ensure our customers can get access to new product and maintenance releases as quickly and easily as possible. With login access to the Customer Portal you can quickly download software updates and take advantage of new product enhancements.